Terms of service

Overview

Welcome to DARROX! Throughout this website, the terms "we," "us," and "our" refer to DARROX. DARROX operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). DARROX is powered by Shopify, which enables us to provide these Services.

These Terms & Conditions, together with all policies referenced herein (collectively, these "Terms"), describe your rights and responsibilities when using our Services.

Please read these Terms carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you must not access or use our Services.

Section 1 – Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing products and services, you may be required to provide certain information, such as your email address, billing information, payment details, and shipping address.

You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not assign, transfer, sell, or license your account to any third party.

Section 2 – Our Products

We make every reasonable effort to display our products and services as accurately as possible in our online store. However, the colors and appearance of products may vary depending on your device, display settings, and screen configuration.

We do not guarantee that the appearance or quality of any product or service you purchase will exactly match the images or descriptions displayed in our online store or meet your expectations.

All product descriptions are subject to change at any time without prior notice and at our sole discretion.

We reserve the right to discontinue any product at any time and to limit the quantities of any products offered to any individual, geographic region, or jurisdiction on a case-by-case basis.

Section 3 – Orders

By placing an order, you submit an offer to purchase.

DARROX reserves the right, at its sole discretion, to accept or reject any order for any reason. Your order is not accepted until we have confirmed its acceptance.

Payment must be successfully received and processed before your order can be accepted.

Please review your order carefully before submitting it, as cancellation requests may no longer be possible once your order has been accepted.

If we refuse, modify, or cancel your order, we will attempt to notify you using the email address, billing address, or telephone number provided when the order was placed.

Returns and exchanges are governed exclusively by our Refund Policy.

You represent and warrant that purchases made through our store are intended solely for your personal or household use and not for commercial resale or export.

Section 4 – Pricing and Billing

Prices, discounts, and promotional offers may change without prior notice.

The price charged for a product or service is the price in effect at the time your order is placed and will be confirmed in your order confirmation email.

Unless otherwise stated, prices do not include applicable taxes, shipping charges, handling fees, customs duties, or import taxes.

Prices displayed in our online store may differ from prices offered in physical stores or on third-party marketplaces.

From time to time, we may offer promotions that are subject to separate terms and conditions. In the event of any conflict, the promotional terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions.

You also agree to promptly update your account information, including your email address and payment details, so that we can complete your transactions and contact you if necessary.

You represent and warrant that:

the payment information you provide is accurate and complete;
you are authorized to use the selected payment method;
your payment provider will honor the charges incurred; and
you are responsible for paying all applicable charges, including shipping fees, handling fees, and any applicable taxes.

Section 5 – Shipping and Delivery

We are not responsible for shipping or delivery delays.

All delivery times are estimates only and are not guaranteed.

We accept no responsibility for delays caused by shipping carriers, customs clearance procedures, or events beyond our reasonable control.

Once your order has been handed over to the shipping carrier, ownership of the goods and the risk of loss pass to you.

Section 6 – Intellectual Property

Our Services, including but not limited to all trademarks, brand names, text, advertisements, images, graphics, product reviews, videos, audio recordings, and their design, selection, and arrangement, are the property of DARROX, its affiliates, or licensors and are protected by applicable copyright, trademark, patent, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works from any material available through the Services.

Nothing contained in these Terms grants you any license or other rights under any patent, trademark, copyright, or other intellectual property rights of DARROX, Shopify, or any third party, except as expressly stated.

Unauthorized use of the Services may violate applicable intellectual property laws. All rights not expressly granted herein are reserved by DARROX.

The names, logos, product names, service names, designs, and slogans of DARROX are trademarks of DARROX or its affiliates or licensors and may not be used without prior written permission. Shopify's name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other trademarks appearing within the Services remain the property of their respective owners.

Section 7 – Optional Tools

We may provide access to third-party tools through our Services.

These tools are provided "as is" and "as available" without warranties, representations, conditions, or endorsements of any kind.

We do not monitor or control these third-party tools and assume no responsibility or liability arising from your use of them.

Any use of optional third-party tools is entirely at your own risk and discretion. You should ensure that you understand and agree to the terms provided by the relevant third-party provider before using such tools.

We may also introduce new features, tools, or resources in the future. Such additions will also be considered part of the Services and will be governed by these Terms.

Section 8 – Third-Party Links

The Services may contain materials, content, or hyperlinks to websites operated by third parties, including embedded third-party features.

We are not responsible for reviewing or evaluating the content, accuracy, or reliability of third-party websites or materials.

If you leave our Services to access a third-party website, you do so entirely at your own risk.

We are not liable for any damages arising from your use of third-party websites or from purchasing products, services, resources, or content provided by third parties.

Please review the policies and terms of any third-party provider before entering into any transaction.

Any complaints, claims, questions, or concerns regarding third-party products or services should be directed to the respective third-party provider.

Section 9 – Relationship with Shopify

DARROX is powered by Shopify, which enables us to provide our Services.

However, all purchases and sales made through our online store are transactions directly between you and DARROX.

By using our Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and DARROX, including any injury, damage, loss, or claims arising from products or services purchased through our store.

You expressly release Shopify and its affiliates from any claims, liabilities, damages, or losses arising out of or relating to your purchases or transactions with DARROX.

Section 10 – Privacy Policy

All personal information collected through the Services is governed by our Privacy Policy.

Certain personal information may also be subject to Shopify's Privacy Policy.

By using the Services, you acknowledge that you have read and understood these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes certain personal information relating to your access to and use of the Services in order to provide and improve them.

Information submitted through the Services may be transferred to Shopify and to third-party service providers located in countries outside your country of residence where necessary to provide the Services.

For more information about how we, Shopify, and our partners process your personal information, please refer to our Privacy Policy.

Section 11 – Feedback

If you submit, upload, post, email, or otherwise provide us with any ideas, suggestions, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant DARROX a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial purposes.

You represent and warrant that:

You own or otherwise control all rights to the Feedback you provide.
You have disclosed any compensation or incentives received in connection with your Feedback.
Your Feedback complies with these Terms.

We are under no obligation to:

Keep your Feedback confidential;
Pay compensation for your Feedback; or
Respond to your Feedback.

We reserve the right, but are not obligated, to monitor, edit, or remove any Feedback that we determine to be unlawful, offensive, threatening, defamatory, obscene, infringes intellectual property rights, or otherwise violates these Terms.

You further agree that your Feedback will not infringe the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights, and will not contain defamatory, unlawful, abusive, obscene, or malicious content, including viruses or other malware.

You are solely responsible for any Feedback you submit and for its accuracy.

Section 12 – Errors, Inaccuracies and Omissions

Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or product availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice, including after an order has been submitted.

Section 13 – Prohibited Uses

You may use the Services only for lawful purposes.

You agree not to use the Services:

For any unlawful or fraudulent purpose;
To violate any applicable law or regulation;
To infringe our intellectual property rights or those of others;
To harass, abuse, insult, defame, threaten, or discriminate against any person;
To submit false or misleading information;
To upload or transmit malicious software or harmful code;
To send spam, phishing messages, chain letters, or other unsolicited communications;
To impersonate another person or entity;
To interfere with the proper operation or security of the Services.

You also agree not to:

Reproduce, copy, scrape, extract, sell, or exploit any part of the Services without authorization;
Collect or track the personal information of others;
Use bots, spiders, AI agents, automated scripts, scraping tools, or similar technologies to access or interact with the Services;
Circumvent or interfere with any security measures or access restrictions implemented by DARROX or Shopify.

We reserve the right to suspend, restrict, or terminate your access to the Services if you violate these Terms.

Section 14 – Agents

This section applies if you use or authorize any software, AI system, bot, or automated service ("Agent") to access or interact with the Services.

Agents may only access the Services if they clearly identify themselves as automated systems and comply with all applicable requirements.

We reserve the right to restrict or prohibit any Agent from accessing the Services through technical or other measures.

Agents must:

Clearly identify themselves in their HTTP/HTTPS User-Agent header;
Not disguise themselves as human users;
Not bypass CAPTCHAs or other anti-bot protections;
Respond truthfully when asked whether an interaction is generated by a human or an automated system;
Not attempt to circumvent technical measures restricting automated access.

Section 15 – Termination

We may terminate these Terms or suspend or terminate your access to the Services at any time, with or without notice, at our sole discretion.

Termination does not affect any payment obligations that arose before the termination date.

The following provisions survive termination:

Intellectual Property
Feedback
Warranty Disclaimer
Limitation of Liability
Indemnification
Severability
Entire Agreement
Governing Law
Privacy Policy
Any other provisions that by their nature are intended to survive termination.

Section 16 – Disclaimer of Warranties

The information provided through our Services is for general informational purposes only. We make no representations or warranties regarding the accuracy, completeness, or usefulness of any information provided.

Unless expressly stated otherwise by DARROX, the Services and all products offered through the Services are provided "as is" and "as available", without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

We do not warrant that the Services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

Section 17 – Limitation of Liability

To the fullest extent permitted by applicable law, DARROX, its affiliates, directors, officers, employees, agents, contractors, licensors, service providers, and Shopify shall not be liable for any direct, indirect, incidental, consequential, punitive, special, or exemplary damages, including but not limited to:

Loss of profits
Loss of revenue
Loss of savings
Loss of data
Replacement costs
Business interruption
Any other commercial damages or losses

This limitation applies regardless of whether the claim is based on contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

Section 18 – Indemnification

You agree to indemnify, defend, and hold harmless DARROX, Shopify, and their respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from or relating to:

Your violation of these Terms;
Your violation of any applicable law or the rights of a third party; or
Your access to or use of the Services.

We will notify you of any claim subject to indemnification. You agree to cooperate reasonably in the defense of such claims.

Section 19 – Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall nevertheless be enforceable to the maximum extent permitted by law.

The unenforceable portion shall be deemed severed from these Terms without affecting the validity or enforceability of the remaining provisions.

Section 20 – Entire Agreement

These Terms, together with any policies or operating rules published by DARROX, constitute the entire agreement between you and DARROX regarding your use of the Services.

They supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

Section 21 – Assignment

You may not assign, transfer, delegate, or otherwise transfer your rights or obligations under these Terms without our prior written consent.

Any attempted assignment in violation of this provision shall be null and void.

DARROX may assign or transfer these Terms, or any rights and obligations under them, without prior notice or your consent.

Section 22 – Governing Law

These Terms and any separate agreements under which we provide the Services shall be governed by and construed in accordance with the laws applicable at the registered place of business of DARROX.

You and DARROX agree to submit to the exclusive jurisdiction of the competent courts at DARROX's registered place of business.